WooCommerce

Connect Thikaa with WooCommerce

Add an AI assistant to your WooCommerce store that answers customer inquiries and tracks orders

Benefits of WooCommerce Integration

Order Tracking

Customers can track their orders directly through the chat

Product Search

Smart search in your product catalog with recommendations

Multi-language Support

Supports Arabic, English and 50+ languages

Seamless Integration

Works with any WooCommerce theme without conflicts

Requirements

Integration Steps

1

Create Thikaa Account

Visit Thikaa platform and create a new account or login if you have one

After registration you will get your unique Tenant ID

Screenshot will be added soon

2

Get Widget Code

From Thikaa dashboard, go to Widget Settings and get the embed code

The code includes your store ID and platform type

Screenshot will be added soon

3

Add Code to WordPress

Add the widget code to your site using one of these methods

Method 1: Via Appearance

Go to Appearance > Theme Editor > footer.php and add code before

Method 2: Insert Headers and Footers Plugin

Install Insert Headers and Footers plugin and add code in Footer section

Method 3: Code Snippets Plugin

Use Code Snippets plugin to add code safely

Screenshot will be added soon

4

Connect API (Optional)

To enable order tracking and product search, connect WooCommerce REST API

Go to WooCommerce > Settings > Advanced > REST API and create a new key

Screenshot will be added soon

5

Customize Widget

Customize widget appearance to match your store branding

You can change colors, welcome message and working hours

Embed Code

Copy this code and add it to your site (replace your_tenant_id with yours)

<!-- Thikaa Widget for WooCommerce -->
<script>
window.THIKAA_CONFIG = {
    tenant_id: 'your_tenant_id',
    platform: 'woocommerce'
};
</script>
<script src="https://thikaa.com/salla-app/widget.js" async></script>

WooCommerce REST API Setup

Go to WooCommerce > Settings > Advanced > REST API
Click "Add Key"
Enter description like "Thikaa Integration"
Select user and set permission to "Read"
Click "Generate API Key"
Copy Consumer Key and Consumer Secret
Add them in Thikaa Dashboard > Integration > WooCommerce

Screenshot will be added soon

Available Features

Order tracking by order number
Product search
View product details
Answer FAQs
Multi-language support
Transfer to human support
WhatsApp notifications
Chat analytics

Frequently Asked Questions

Does it work with any WooCommerce theme?

Yes, the widget works with all WooCommerce themes without any conflicts

Does it affect site speed?

The widget loads asynchronously (async) so it does not affect site loading speed

Does it need maintenance?

No, the widget is automatically updated from our servers

Does it support RTL?

Yes, it fully supports Arabic, Hebrew and all RTL languages

Ready to Start?

Create your account now and connect your store