Connect with your customers directly via WhatsApp with AI capabilities
WhatsApp Direct allows you to connect your WhatsApp Business number with Thikaa to provide smart 24/7 support to your customers
AI assistant responds to customer inquiries instantly even outside working hours
Understands and responds in Arabic, English and 50+ languages
Transfer conversation to human support when needed
Connect with Salla or WooCommerce for order tracking
Customer sends a message to your WhatsApp Business number
Thikaa receives the message and understands its content with AI
Customer is responded to based on your store info and FAQs
If customer needs human support, conversation is transferred to your team
You need a WhatsApp Business API account to connect with Thikaa. You can get it from:
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From Thikaa dashboard, go to Settings > Integrations > WhatsApp
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Customize automated responses and FAQs
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Send a test message to ensure the system is working
Answer common inquiries and track orders
Send order status updates to customers
Receive and confirm orders via WhatsApp
Send offers and updates to subscribed customers
WhatsApp pricing depends on:
To connect with Thikaa you need WhatsApp Business API, not the regular app
Yes, you can convert your current WhatsApp Business number to API
Previous conversations in the app won't transfer, but new conversations will start in Thikaa
Depends on your Meta account tier, starting from 1000 conversations daily
Create your account now and enable WhatsApp