Can a Thikaa AI bot accept payments and sell products through WhatsApp, Telegram, Messenger and other channels?

Yes. Thikaa includes a native multi-channel catalog and hosted-checkout system. Tenants build a product catalog (manual entry, AI image-to-product, CSV import, or live Salla/WooCommerce sync), connect their own payment gateway (Stripe, Tap, Moyasar, MyFatoorah, HyperPay, PayTabs, Telr, Checkout.com, PayPal, Tabby, Tamara, Cash on Delivery, or Bank Transfer), and the AI bot automatically sells through every channel the bot is connected to — WhatsApp Cloud, WhatsApp Direct, Telegram, Messenger, Instagram, TikTok, Web Widget, SMS and Email. The bot picks the best message format per channel and falls back to a rich-link-preview hosted checkout where native cards are not available.

Which payment gateways does Thikaa support for in-chat checkout in MENA?

Thikaa integrates with the most-used payment gateways in MENA: Tap Payments (KSA, UAE, Kuwait, Bahrain, Oman, Egypt — Mada, Apple Pay, KNET, Benefit), Moyasar (KSA — Mada, STC Pay, Apple Pay), MyFatoorah (8-country MENA with country-specific live endpoints), plus Stripe, HyperPay, PayTabs, Telr, Checkout.com, PayPal, Tabby (BNPL), Tamara (BNPL), Cash on Delivery, and Bank Transfer. Each tenant brings their own merchant account; money goes directly to the merchant, not through Thikaa.

How does the catalog actually render on each channel?

WhatsApp Cloud and WhatsApp Direct: bot replies with text plus a payment URL — WhatsApp auto-renders the link as a rich preview card with product image (Open Graph). Telegram: native Telegram Payments 2.0 with sendInvoice, customer pays without leaving the chat. Messenger: text plus link with preview, Generic Template product cards on the roadmap. Instagram DM: text plus link via Messaging API. TikTok: text plus link. Web Widget: embedded product cards inline with branded checkout button. SMS and Email: clean text with payment URL — universal fallback that works everywhere day one without requiring per-channel approval from Meta or others.

Can I import my existing product catalog from Salla or WooCommerce into Thikaa?

Yes. Thikaa offers four import paths: AI vision — paste a product image URL, the bot's configured AI model (Claude, Gemini, GPT-4o) extracts bilingual name, description, suggested price, and category. Bulk CSV — drop a Salla, WooCommerce, Shopify, or generic CSV export with auto-detected column mapping in Arabic and English. Live Salla sync — uses the tenant's Salla access token to paginate the Admin API and import every product, idempotent on SKU. Live WooCommerce sync — uses WP REST consumer key and secret to paginate /wp-json/wc/v3/products.

Multi-Channel Catalog & Checkout | Thikaa — Sell on WhatsApp, Instagram, TikTok & more

NEW · NATIVE COMMERCE

What customers see on every channel

Same catalog. Same AI. Same checkout page. Rendered to fit each channel.

Build a catalog once. Drop in a payment gateway. The bot sells across WhatsApp, Telegram, Messenger, Instagram, TikTok, Web, SMS & Email — picking the best message format per channel automatically.

Native Catalog

Bilingual products, categories, stock, sale prices. Or import in one click from Salla, WooCommerce, Shopify CSV — or just a product image (AI vision fills the rest).

Smart Per-Channel Render

WhatsApp gets a rich link preview card, Telegram gets native buttons, Web Widget gets embedded cards, other channels get a clean link. One bot, every channel.

MENA-First Payment Gateways

Stripe, Tap, Moyasar, MyFatoorah, HyperPay, PayTabs, Telr, Tabby, Tamara + Cash on Delivery. Your merchant account — money goes directly to you.

How each channel renders the same product

Real screenshots of the customer experience on every channel — the bot adapts automatically.

WhatsApp LIVE

9:415G ▮▮▮

👜 Leather Wallet
100% genuine leather, 8 card slots
119 SAR

9:41

I'll take 2

9:41 ✓✓

✅ Order created — 238 SAR

Leather wallet checkout link inside WhatsApp

Pay 238 SAR · Apple Pay / Mada

checkout.thikaa.com/c/cs_test_a1B…

9:41

Telegram ⭐ NATIVE PAY

9:415G ▮▮▮

Headphones?

9:41 ✓✓

Wireless Headphones

Active noise cancel · 30h battery

349 SAR

Secure · Stripe

💳 Pay 349 SAR

Pays in-app via Telegram Payments 2.0

Web Widget LIVE

 yourstore.com

Chat with us

Got coffee?

Specialty Coffee 250g

Ethiopian Arabica

65 SAR

Add & checkout →

Messenger / IG TEXT+LINK

9:415G ▮▮▮

Show watches

We have 3 options. Bestseller:

Classic Watch

699 SAR 799

💳 Buy now →

TikTok DM LIMITED

9:415G ▮▮▮

12K

234

@yourstore_official

New sunglasses drop 😎

Bot: Your sunglasses (229 SAR) — pay here: thikaa.com/c/...

SMS / iMessage UNIVERSAL

9:415G ▮▮▮

Today 9:41

Hi! Your sunglasses (229 SAR) are ready to checkout: thikaa.com/c/cs_test_…

Works on every device, every carrier

Email HTML

9:415G ▮▮▮

Your Store

noreply@yourstore.com · 9:41

Your perfume order is ready 💐

Hi! Click below to complete your order — Premium Perfume 50ml × 1.

💳 Pay 389 SAR

ORD-2026-00045 · Powered by Thikaa

Hosted Checkout SHARED

9:415G ▮▮▮

✅

Payment received

Thanks for your order. A confirmation is on its way.

Order #ORD-2026-00012

Statuspaid

Leather Wallet × 2

238

Total238 SAR

13 Payment Gateways · MENA-First

Stripe Tap Payments Moyasar MyFatoorah HyperPay PayTabs Telr Checkout.com PayPal Tabby (BNPL) Tamara (BNPL) Cash on Delivery Bank Transfer

Mada · STC Pay · Apple Pay · KNET · Benefit · QPay · Visa · Mastercard — supported through the gateways your customers already trust.

What customers see on every channel

Native Catalog

Smart Per-Channel Render

MENA-First Payment Gateways

How each channel renders the same product

13 Payment Gateways · MENA-First

Ready to Transform Your Customer Communication?