Every "how much?" under your post is a customer waiting. The AI answers comments on Facebook, Instagram and TikTok, hides the abusive ones, and moves the details into direct messages.
What is said in public and what is said in private is your call
The bot answers the comment in full, right where it was asked.
Good for the questions that repeat: opening hours, branches, how to order. Everyone reading the comments sees the answer, so the same question stops coming back.
A short acknowledgement in the thread, the details in a direct message.
Good for prices and order details — they stay out of a public post your competitors read, and it opens a private conversation that can end in a sale.
Not one switch for everything you own
Automate one page and leave another entirely manual.
The restaurant page answers with the restaurant's knowledge, the store page with the store's.
Block prices from public replies and let the bot invite the customer into a message instead.
Instant replies on a busy post read as automated. A short delay reads as a person working through them.
Write one sentence that answers every comment, if that is what you want.
Take abuse and competitor spam down from the same screen.
Switching off stops everything then and there, including whatever was queued.
Whoever asks a price under a post buys from whoever answers first. A reply two hours later reaches a customer who already bought elsewhere.
A public comment does not close a sale. Moving the customer into DMs turns public curiosity into a thread you can follow up.
Abuse and competitor spam under a paid ad costs you twice: once in budget, once in reputation.
Egyptian gets Egyptian, Gulf gets Gulf — no translated stiffness that reads like a machine.
Facebook, Instagram and TikTok comments on one screen instead of three apps.
Write the reply yourself on any comment and the bot steps back from that thread.
Facebook Pages and Instagram by default, and TikTok where the account is connected. Each page is enabled separately.
Only if you want. There are two modes: a full public answer, or a short public reply that moves the detail into a direct message, which keeps prices and order details out of a public thread.
Yes, from the same screen, so abuse and competitor spam come down without opening Meta Business Suite.
It stops immediately, including anything already queued. Off is a full stop, not a request to stop after the current batch.
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