Knowledge Base

Train your AI chatbot on your own data. Upload documents, import conversations, and let the AI learn your business to answer with precision.

Everything You Need for a Smart Knowledge Base

Upload your files, import your conversations, and get accurate answers powered by vector search

Upload Any File

Upload PDF, Excel, Word, and text files. Content is automatically parsed and extracted so your bot can learn from it.

Import WhatsApp Chats

Import real WhatsApp conversations with your customers. The bot learns your tone and how you handle frequently asked questions.

Vector Search

RAG-powered semantic search that understands meaning, not just keywords. Finds the most relevant answers even when phrasing differs.

Train Your AI on Your Data

Upload your documents like product manuals, return policies, price lists, and any content your bot needs. Import previous WhatsApp conversations so the bot learns from your real customer interactions.

  • Supports PDF, Excel, Word, CSV, and text files
  • One-click WhatsApp exported chat import
  • Automatic content parsing and indexing
  • Bot learns your response style and approach
Upload Files
Drag & drop or browse files
return_policy.pdf
2.4 MB
price_list.xlsx
1.1 MB
customer_chats.txt
5.8 MB

Smart Q&A System

Create custom Q&A pairs for your business. The system uses fuzzy matching to find the best answer even when customers phrase questions differently. Exact matches return directly, while partial matches are passed to AI for enhanced responses.

  • Fuzzy matching handles typos and varied phrasing
  • Instant answers for exact matches with zero delay
  • AI-enhanced responses for partial matches
  • Anti-hallucination system prevents fabricated answers
Q&A System
Smart matching + AI
Customer Question
How long is the return period?
Fuzzy Match: 87%
AI-Enhanced Answer
The return period is 14 days from delivery, provided the item is in its original condition.

Related Features

Discover more tools that work with the Knowledge Base

AI Chatbot
Workflow Automation
Omni-Channel Inbox

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