Why teams across MENA choose Thikaa for customer messaging
Thikaa is a multimodal AI platform built for the Arabic-speaking market. Our bots transcribe WhatsApp voice notes across every dialect — Gulf, Egyptian, Levantine and Maghrebi — and read customer images, whether receipts, screenshots or product photos. Under the hood, the platform routes each message to the right frontier model: Claude, or Gemini, picking the best fit for the question.
Thikaa works on every channel your customers actually use: WhatsApp, Instagram, Messenger, TikTok, Telegram, email and an embeddable web widget — with deep integrations into Salla, Shopify and WooCommerce. Everything lands in one unified inbox on the web and a native iOS / Android mobile app, so no order is missed and no reply is late. When a question needs a human, your agent takes over with a single tap; the bot resumes automatically once it can.
Each bot has its own knowledge base — feed it from Excel, PDF, Word or Google Sheets, or wire it to live data sources like price lists and inventory feeds over REST API and Airtable. The bot remembers customer context across channels, auto-captures name, phone and address and exports them to Google Sheets or your webhook, and drops Stripe-hosted checkout links straight into any conversation on any channel.
From small shops to enterprise teams, Thikaa puts the power of Claude, GPT and Gemini in your team's hands with zero code. Start a free trial today and watch a bot that truly speaks your customers' language.
